Knowledge management system definition pdf

For many years i resisted offering a definition because whenever i included a definition in a talk this would become the. It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge. Understanding the concept of knowledge management system, we all know that the world is moving towards knowledge era. There is no suggestion that every knowledge management definition penned in the past three decades has been considered. Knowledge management km definitions john girard, ph. Understanding the difference between information management and knowledge management jose claudio terra, ph. This definition can be more properly described as a collection.

Montpellier ii, 34095 montpellier cedex 5, france abstract introduction. Managing the knowledge assets available in an organization is the major challenge the business firms are facing today. Km focuses on organizing and making available important knowledge, wherever and whenever it is needed. Knowledge management km is the process of creating, sharing, using and managing the knowledge and information of an organization. The selection of journals surveyed took into account two factors. The design and implementation of effective knowledge. Knowledge management is the process of capturing, distributing, and effectively using knowledge. Knowledge management often aligned with training and learning, as well as innovation and research initiatives. According to some management experts, notably peter f.

Pdf role of knowledge management in human resource management. Knowledge management is any system that helps people in an organization share, access, and update business knowledge and information. The overall objective is to create value and leverage and refine the firms knowledge assets to meet organizational goals. Knowledge management systems kms are applications of the. For a more comprehensive discussion and definition, see my knowledge management definition. Sometimes, the resources used, such as tools and techniques, can be unique to the organizational environment.

Some definition of kms has been proposed by some researchers. The principles and practice of knowledge management by. In this piece, well expand on that definition of knowledge management with some concrete examples, and then illustrate exactly why knowledge management is such an important area of focus for businesses and for. A knowledge management system, is an it system thats used to retrieve and store this information in order to improve organization, increase efficiency, locate additional knowledge sources, and more. Understanding the difference between information management. Yale university knowledge management process 7 of 9 knowledge management key concepts service knowledge management system skms service knowledge management system skms presents, categorizes and coordinates the approval publication workflow of knowledge records in a knowledge base kb. This paper examines the role of knowledge management in human resource. The major goal was to consider a wide variety of definitions in. The classic oneline definition of knowledge management was offered up by tom davenport early on davenport, 1994. The process of knowledge management is universal for any enterprise. Knowledge management systems can exist within organizations or teams, but they can also be used to center your knowledge base for your users or customers.

Knowledge management systems refer to any kind of it system that stores and retrieves knowledge, improves collaboration, locates knowledge sources, mines repositories for hidden knowledge, captures and uses knowledge, or in some other way enhances the km process. Is information science in the department of information science faculty of engineering, built environment and information technology university of pretoria november 2003. Knowledge management, codification and tacit knowledge. Defining knowledge management the international institute for. Knowledge management johns hopkins center for communication. Knowledge management is the transformation of knowledge in the form of insights, understandings, and practical knowhow that we all possess in other manifestations like books, technology, practices, and traditions within organizations of all kinds and in society. Mar 14, 2020 knowledge management system meaning, definition, types. Opm knowledge management system requirements page 2 flagship initiative knowledge management and collaboration tools will provide easy access to and sharing of agency information data, policies, procedures, processes, and training for internal and external stakeholders alike, wherever they may be working. Expanding upon the previous knowledge management definition, km involves the understanding of. Knowledge is an important asset to any company, and what a company does with this knowledge can be a critical component in their success.

A dictionary definition is the facts, feelings or experiences known by a person or. A knowledge management system is made up of different software modules. It is important to remember that knowledge management is not about managing knowledge for knowledge s sake. Knowledge management is the practice of ensuring insights, results and learning within an organization is captured and made available for staff to find, use, update, adopt and integrate into company processes. Knowledge management km therefore implies a strong tie to organizational goals and strategy, and it involves the management of knowledge that is useful for some purpose and which creates value for the organization. And along with the development of information technology it, knowledge management system kms has been integrated in organizational structure to assist in managing knowledge through intranet or internet. Rather, km requires conditions for the emergence of a learning organisation. Understanding the purpose of knowledge management information. Underpinning this knowledge will be a considerable quantity of data, which will be held in a central logical repository or configuration management systems cms. Knowledge management 3 why knowledge management application of knowledge management km lie in the below four key areas globalization of business. A knowledge management system is any kind of it system that stores and retrieves knowledge to improve understanding, collaboration, and process alignment. Knowledge management km may be defined simply as doing what is needed to get the most out of knowledge resources. Figure 2 shows organization structure which can support km.

There are many taxonomies that specify various kinds of knowledge. At the johns hopkins center for communication programs, we collect, curate and adapt the latest evidence and best practices on family planning and hiv, maternal and child health and malaria, and then provide the tools that make it easy to share with the people on the ground who need it the most. This section will also provide a definition of knowledge management, give a brief. Risk management benchmarking a significant element of the business community also views knowledge management as a natural extension of business process reengineering, a fact underscored by the recent announcement that. Knowledge management may also include new knowledge creation, or it may solely focus on knowledge sharing, storage, and refinement.

Probably no better or more succinct singleline definition has appeared since. What is knowledge management, and why is it important. Regarding journals that deal with various issues including knowledge management, such as management, operations management and information system, we considered the jcr index. Agreeing on the existing concentration by organizations and the character of extreme competition, a critical activity taken up by them is knowledge management. Knowledge management km cannot be achieved with a single definite activity. These include datadriven objectives around business productivity, a competitive business model, business intelligence analysis and more. Pdf role of knowledge management in human resource. The entire world is today ruled by the organizations which provide innovative results and products. Knowledge management meaning and important concepts. The design and implementation of effective knowledge management systems steve morrissey 4 executive summary the field of knowledge management is the study of how firms manage the tacit and explicit knowledge and knowhow their employees have about its products, services, organizational systems and intellectual property. The principles and practice of knowledge management by martie maria squier submitted in fulfilment of the requirements for the degree of m. Km is also related to the concept of intellectual capital.

The knowledge management process has six basic steps assisted by different tools and techniques. Since the most business processes are viewed through knowledge management, the real challenge, therefore, is developing an adequate system of knowledge management in companies. Knowledge management systems as sociotechnical system perspectives has recognized. A knowledge management system kms is a system for applying and using knowledge management principles. Alavi and leidner 1999, in turn, define knowledge management as a systematic and organisationally specific process for acquiring, organising and. Specifically within it service management, knowledge management will be focused within the service knowledge management system skms concerned, as its name implies, with knowledge. Knowledge management system meaning, definition, types of kms. Knowledge management, codification and tacit knowledge chris kimble euromed management, 288 marseille cedex 9, france, and, cregormrm, universite. Systems and processes is a comprehensive coverage of km, including the explication and connection of the human and the technical side of the discipline so necessary for success now and in the future. Having a km system helps you and your team improve your critical knowledge, increase group innovation, and reach.